We would like to inform you about our major system maintenance which is starting from Saturday, November 17, 2019, 00:00 A.M. PST and ends at Saturday, November 17, 2019, 06:00 A.M. PST. During the Maintenance we are changing and upgrading our file storage servers and also releasing our new re branded cloud application RenderShare v3.0 and KeyShot Submitter v1.0
Here are some instructions and information about this upgrade:
- Please backup all synced files in your local cloud folder and make sure your cloud folder is cleaned before the maintenance starts
- RenderShot application will not be working after the maintenance duo to some structural changes in our servers and system architecture so your connection will be lost, so you need to download new RenderShare application which is an advanced instance of RenderShare but with more capabilities and performance improvements.
- RenderShare download link will be available in cloud download page and also in the user panel promotion section.
- You will have access to all your jobs data, payments and user account data after the maintenance
- New user panel would be much faster in terms of performance, please be in contact with our live support if you see any issue with your account data so we can address the issue ASAP
- We are introducing our new KeyShot Submitter Script v1.0 with a bunch of new features, scene validation and capabilities all packed with RenderShare package and will let you install it automatically
- All users should download and install RenderShare otherwise there would be no access to RenderShot new system and the online panel
- All users will receive a follow up email after maintenance with some useful link to new cloud application and also updated tutorials and documentations
Thanks in an advanced for your collaboration.